TLDR: Businesses affected by the Coronavirus (COVID-19) crisis should update their websites to provide the latest, most accurate info for customers.
A Street Web Design is open and ready to help small businesses with updates during the COVID-19 crisis.
Many small businesses have had to close or change the way they interact with customers during the Coronavirus (COVID-19) crisis.
In this time of uncertainty, your customers may want to do business with you but are unsure if they can. Help them. Whether your business is remaining open or not, or you are changing hours or procedures, your website is ideal for getting the message out to your customers.
If you need help with this, contact us »
Below are some ideas on how to inform customers what is going on with your business now.
Website Banner Notification
A notification banner can appear only on the home page or at the top of every page. Because it is prominent, it is a good way to alert customers. Your banner can include your company’s response to the Coronavirus shut-downs and explain how customers are affected.
Update Your Contact Page
Customers look at your contact page for business information. If you are adjusting your hours or business procedures, you can provide details here. If you are doing business as normal, let people know that too.
Google Business Page
Google is recommending that businesses affected by COVID-19 update their Google Business Page profile to provide the latest, most accurate info. For example, you may want to update your hours of operation, or add more details to your description to explain whether or not your business operations are affected by COVID-19. You can also use Google business posts to communicate with your customers on a regular basis as the situation and your business changes.
Social Media
If you already use social media marketing, you can use it to communicate to quickly inform customers what is going on with your business now.
Email Marketing
Again, if your business already has a email marketing list, your can send updates on your company’s response to the Coronavirus as they develop.
On a personal note, we are heartbroken that many people and local businesses are hurting or are out of work and grateful that we can continue offering our services. As always, we invite you contact us with your web design concerns even if you are not (yet!) our client. During this time of uncertainty, we may not be able to respond as quickly as normal, but please know, we are here.
Need help updating your Web site?
call: 541-582-0597
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